THIS IS A SCHEDULED EVENT Nov 2, 21:00 - 22:00 PDT
Oct 30, 09:45 PDT
Scheduled - Gladly Search will experience degraded performance during this time, lasting up to 1-hour from 9 PM - 10 PM (Pacific Time).
During this time, Agents may encounter increased latency when searching for Answers and Conversations. Customers may also experience increased latency while searching for Answers on Help Center.
Please contact Gladly Support should you have any questions.